Schedule: Monday - Sunday - 00:00 - 24:00

Admissions


The admission process is private and effortless.

You receive a friendly and heart-warming reception on your admission for treatment to our clinic. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.

Health professionals, family, friends and even the clients themselves can give referrals with the assurance that they will be accepted. We will ensure that our team is ready to receive you once the booking is confirmed.


We'll introduce you to the clinical team on arriving at our clinic and will show you around so that you can acquaint yourself with the layout of the facility. You'll be given a welcome pack that will give an explanation of everything you're required to know regarding your stay at the Sanctuary Lodge and a roster of the therapy sessions. Please call us and let us know in case you are not able to come to our facility on your own.


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First 24 Hours Upon Admission

In the course of the very first 24 hours, we'll make arrangements for you to visit our detoxification specialist psychiatrist.

What happens here is that a complete evaluation will be performed based on your medical and psychological medical care necessities. A complete detoxification course of action will get prescribed if it is needed. The detox will then be conducted and administered under stringent procedures by our medical health experts.


Kindly remember that we need details of your doctor's surgery as well as physical proof of any medication that you may be taking by ensuring that you bring it along with you upon admission.


Your psychiatrist will then suggest and emphasise any aspect of your medical care programme which needs more focus. We will make sure that anything that is emphasized or suggested is then included into your denoted treatment procedure because it is important to us that while you stay with us all of your rehabilitation requirements are fulfilled. In order to ensure that you are always receiving the best in healthcare at all times, our clinical director, counsellors and medical professionals will periodically and continually review your treatment plan.

As soon as your evaluation has been concluded our kind staff members will assist you to get comfortable. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.